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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Magda Bayron

Magda Bayron

May 16, 2025

5  out of  5
rating by Magda Bayron
"Me encanta esta oficina porque todo el trabaja aquí son muy amable y te ayuda y te explican todo muy bien . Todo excelente"
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Itzel Ramírez

May 16, 2025

5  out of  5
rating by Itzel Ramírez
"Excelente atención, los recomiendo ampliamente siempre con la mejor actitud,amabilidad y mucha empatía. En español e inglés eso ayuda mucho para entender mejor nuestro seguro Los mejores !! 👏🏻👏🏻"
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Jason Kristie

May 15, 2025

5  out of  5
rating by Jason Kristie
"This office is always ready and willing to go above and beyond for their customers!"
We responded:
"Love hearing this! I believe it was Rachel you were working with and she is the glue that holds this place together! Appreciate you taking the time to write a review and appreciate even more that you trust us with your insurance needs. Thank you Jason!"
Profile photo of Rafael Ebenezer Balbuena Sánchez

Rafael Ebenezer Balbuena Sánchez

May 15, 2025

5  out of  5
rating by Rafael Ebenezer Balbuena Sánchez
"Most of the time my insurance is confusing to me but they made it simple, this was the best experience I've had with an insurance, keep up the good work"
We responded:
"I'm thrilled to hear we are able to simplify the insurance process for you while providing a positive experience along the way. We truly appreciate your support and will keep working hard to provide excellent service! 😊"
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Liam Ellmore

May 15, 2025

5  out of  5
rating by Liam Ellmore
"Very attentive and friendly"
We responded:
"Appreciate you Liam! Thank you for the kind words"
Profile photo of Maria Alonzo

Maria Alonzo

May 15, 2025

5  out of  5
rating by Maria Alonzo
"Juan and his team are amazing I love there energy, there knowledge they are so friendly and are always willing to help and teach on all the different policies that they offer."
We responded:
"Thank you Maria! So proud to hear that this is the impression that our team continues to leave on people."
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Aaron Kent

May 15, 2025

5  out of  5
rating by Aaron Kent
"Great experience was knowledgeable and friendly definitely recommend"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear you had a great experience and found our team knowledgeable and friendly! 😊"
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Lorena

May 15, 2025

5  out of  5
rating by Lorena
"A great team! Carolina answered all my questions and made me feel confident about my insurance. 10/10 recommend!"
We responded:
"I loved reading this review. It's our goal to help you understand your insurance so that you feel confident about your coverage. Your words and your recommendation mean the world to us! 😊"
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Itzel V

May 15, 2025

5  out of  5
rating by Itzel V
"Carolina V. me encanto su servicio, la forma en que explica lo hace todo más fácil, aun con términos que no entendía ella me ayudo mucho, cuando necesito ayuda todos están dispuestos a responder en la oficina. gracias por su excelente equipo!!"
We responded:
"¡Muchísimas gracias por su comentario tan positivo! Nos llena de alegría saber que Carolina pudo ayudarte y que su forma de explicar hizo todo más sencillo para ti. En nuestro oficina trabajamos con dedicación para brindar un servicio de calidad. Siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros! 😊"
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Anais Fleury

May 15, 2025

5  out of  5
rating by Anais Fleury
"Carolina siempre ha sido de una gran ayuda en resolvernos cualquier duda y problema! Muchas gracias, excelente servicio!!!"
We responded:
"¡Muchas gracias por tus amables palabras! Nuestro oficina siempre está comprometido con brindar el mejor servicio posible. ¡Estamos aquí para ayudarte en lo que necesites! 😊"
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Yvonne Bray-Bonnage

May 2, 2025

5  out of  5
rating by Yvonne Bray-Bonnage
"I highly recommend working with Juan and his team with your insurance needs. He is the most helpful insurance agent that I have had over the years. Juan is so friendly and very patient. I had a claim which I did not know how to handle and Juan went out of his way to help me from the very beginning to the very end and in doing so made everything run smoothly and quickly. Thank you again Juan!"
We responded:
"Thank you so much for your kind words and recommendation, Yvonne! It was truly my pleasure to assist with your claim and ensure everything went smoothly from start to finish. We always strive to provide the best service possible. That's where we prove our value most. We are here to help!"
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B Mellon

March 20, 2025

5  out of  5
rating by B Mellon
"Rachel and Juan have been great to work with. Great pricing and value, even adding a 16 male driver to the plan. So easy to set up and get started. Reach out to them for any insurance needs, you won’t be disappointed."
We responded:
"So glad we could work with you to take care of your insurance needs. Especially with adding a youthful driver! Thank you Bernadette! We appreciate you!"
Profile photo of Carolina Vera

Carolina Vera

December 11, 2024

5  out of  5
rating by Carolina Vera
"I love that whenever I have a question about my policy they always are there for me. Rachel made sure I understood everything, even how my life insurance works!"
We responded:
"Thank you for the review Carolina! Happy to see that our office's mission shines through in our customer interactions. From understanding the importance of life insurance to just generally understanding your insurance!"
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Chris Siefert

June 20, 2024

3  out of  5
rating by Chris Siefert
"Quoted one price then pulled a switcheroo, At the time of activation. Service was good beside the unexpected price increase."
We responded:
"Hi Chris. I reached out through email. I'm glad we were able to connect and discuss your policy. Apologies for any misunderstandings there may have been initially!"
Profile photo of Angela Rupard

Angela Rupard

June 13, 2024

5  out of  5
rating by Angela Rupard
"Always have had an amazing experience with this office, but recently had a great one with Casey! Casey scheduled a call to go over my current insurance policies and took the time to explain what my coverage was and different avenues I could explore. I was not too knowledgeable on insurance before, and Casey made it an informative and fabulous experience!"
We responded:
"Thank you so much for the kind words Angela! We appreciate you trusting us for all your insurance needs. It's a privilege and our pleasure to work with customers like you! "
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Shannon McClure

June 4, 2024

5  out of  5
rating by Shannon McClure
"Casey is amazing and a great addition to Juan's (also amazing) team! She is extremely knowledgeable and took the time to schedule a call with my wife and I to go over our policy and make suggestions as to how we could improve our coverage. She gave rationale to ensure we knew exactly what changes were being made and why, which eased any anxieties we had about making changes. She's easy to talk to and made a normally daunting task an enjoyable experience. I highly recommend giving her a call if you are looking for ways to update your policy."
We responded:
"Shannon! You and Colleen are the best! We appreciate you!"
Profile photo of Eligio Zermeno

Eligio Zermeno

June 4, 2024

5  out of  5
rating by Eligio Zermeno
"Very pleased with the service, thanks to Junior Rios he made it go fast and made it easy to understand. Would recommend!"
We responded:
"Thank you Eligio! It's always nice to hear that our customers feel taken care of"
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Bernardo Guzman

June 4, 2024

5  out of  5
rating by Bernardo Guzman
"Excelente servicio te tiene paciencia y siempre me ayuda en cualquier pregunta muchas gracias a omar sanchez"
We responded:
"¡Gracias Bernardo! Omar es una gran incorporación a nuestra oficina. Gracias por confiarnos sus necesidades de seguro."
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Alfonso Domínguez

May 30, 2024

5  out of  5
rating by Alfonso Domínguez
"Excelente servisio de estos dos amigos junior y homar"
We responded:
"¡Gracias Alfonso! ¡Junior y Omar son geniales!"
Profile photo of James Barker

James Barker

May 15, 2024

5  out of  5
rating by James Barker
"Saved me a lot of money with more coverage."
We responded:
"Thank you for trusting us with your insurance needs James! So happy to hear we were able to save you money AND provide you with more coverage"
Profile photo of Yolanda Rivella

Yolanda Rivella

April 29, 2024

5  out of  5
rating by Yolanda Rivella
"This has been my best experience by far dealing with an insurance agent. Juan was not only friendly and knowledgeable, but also patient, thorough, and answered my calls right away. He truly put my husband and I at ease. I fully recommend working with Juan!"
We responded:
"Thank you for the kind words Yolanda! It's always a pleasure getting to meet new customers. Thank you for choosing us to cover your insurance needs!"
Profile photo of Debra Brown

Debra Brown

April 26, 2024

5  out of  5
rating by Debra Brown
"Jr is very detailed oriented, kind, and just a wonderful professional."
We responded:
"Thank you so much for choosing us for your insurance needs Debbie! Appreciate the kind words on Junior! "
Profile photo of William McShane

William McShane

April 10, 2024

5  out of  5
rating by William McShane
"I worked with Juan to get a price quote on home and auto. He was patient and gave me ample time to ask my 500 questions. He made sure I felt comfortable before changing from my previous insurance provider. Although price was the driving force behind the initial inquiry, I feel that I not only saved some money but also got personalized service from a local business when before i was dealing with a faceless entity. Definitely a win win in my book. I can comfortably recommend Juan Ortiz for a local agent."
We responded:
"It was an absolute pleasure to work with you William. We appreciate you and will be here to answer any other questions you have along the way!"
Profile photo of Jose Sanchez

Jose Sanchez

April 2, 2024

5  out of  5
rating by Jose Sanchez
"Junior fue amable y me finalizo un buen Seguro de auto y Vida. recomiendo a Juan Ortiz State Farm."
We responded:
"¡Gracias por confiarnos su seguro de vida y de auto! Te apreciamos José"
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robert howard

March 31, 2024

5  out of  5
rating by robert howard
"Juan is simply amazing to work with. When standards seem to be lowered across the board lately in all industries , Juan goes well beyond. Providing straight forward , honest service to all. I trust him with my policies and policies of my clients. He cares for all his clients and it really shows and is supportive of other local businesses in return. When shopping for insurance , do yourself a favor and please talk to Juan. Even if State Farm themselves can’t come through , Juan will guide you and help you understand the insurance industry as a whole. He is stellar , you will be glad you have Juan in corner on all levels."
We responded:
"Thank you so much for the kind words Rob! It makes me happy to know that our honest and transparent approach is noticed and appreciated. We pride ourselves in protecting the good people in our community!"